Senior Customer Resolution Specialist - Hybrid
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-06-26
Listing for:
Aira
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
Aira is seeking a Customer Resolution Specialist in Manchester to manage complex customer enquiries, escalations, and formal complaints. You will investigate customer concerns and coordinate resolutions, ensuring exceptional customer experiences.
This hybrid role allows for collaboration across various teams and offers £31,930 annually. The ideal candidate should have a minimum of 3 years in customer service and excellent communication skills.
Additional perks include 25 days annual leave and a Health Cash Plan.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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