French & German-Speaking Customer Service Advisor
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-06-26
Listing for:
Forrest Recruitment
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
French Customer Service, Customer Service Rep, Bilingual, German Speaking
Job Description & How to Apply Below
French & German-Speaking Customer Service Advisor, North Manchester Based.
Monday to Friday, 36.5 hours per week - with an early Friday Finish.
Responsibilities- Manage incoming calls and emails from French and German‑speaking customers and Sales Managers
- Respond to website and inbox queries professionally and efficiently
- Process orders from French and German‑speaking countries
- Support order processing for other markets during busy periods
- Book pallets and parcels via courier systems when required
- Collaborate with internal departments on occasional tasks and projects
- Minimum 3 years' experience in an Export/ Customer Service role, with familiarity exporting products
- Fluent in both French and German (written and spoken)
- Excellent time management and communication skills
- Working knowledge of Dynamics 365, CRM systems, or SAP will prove a strong advantage
Excellent Company Benefits package including competitive holiday allowance, product discounts and free onsite parking
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