Retention Specialist — Customer Care & Upgrades
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-06-30
Listing for:
AWD online
Full Time
position Listed on 2026-06-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
AWD online is seeking a Customer Service Advisor / Retention Agent to support customers considering leaving their services, based in Altrincham, England. You will engage with customers, providing excellent service while aiming to retain accounts and improve satisfaction.
The ideal candidate will possess strong communication skills and have a background in customer service or telesales. You will also benefit from a competitive salary and an uncapped commission structure based on performance.
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