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Customer Service Advisor

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Search
Full Time, Seasonal/Temporary, Contract position
Listed on 2026-07-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Salary/Wage Range or Industry Benchmark: 14.51 GBP Hourly GBP 14.51 HOUR
Job Description & How to Apply Below
Customer Service Advisor
Manchester City Centre
£14.50 per hour
37.5 hours per week (Monday - Friday)
12-week temporary contract (potential for extension)
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The Role
We are currently recruiting for a Customer Service Advisor to join a busy and fast-paced team based in Manchester City Centre. This is an excellent opportunity for someone with strong communication skills who is passionate about delivering exceptional customer service.
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Key Responsibilities

* Handling inbound and outbound customer enquiries via phone and email

* Providing professional and efficient support to resolve customer queries

* Updating customer records accurately on internal systems

* Investigating and resolving issues in a timely manner

* Working collaboratively with internal teams to ensure a high level of service delivery

* Maintaining compliance with company policies and data protection standards
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About You

* Previous customer service experience is essential

* Strong communication and interpersonal skills

* Ability to work in a fast-paced environment and manage workload effectively

* Excellent attention to detail and problem-solving ability

* Confident using computer systems and CRM platforms

* A positive, proactive, and team-focused attitude
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What's on Offer

* Competitive hourly rate of £14.50

* Monday to Friday working hours (no weekends)

* Central Manchester location with excellent transport links

* Opportunity for contract extension based on performance
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If you're available to start on 1st June and are looking for your next customer service role, we'd love to hear from you. Apply now!

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