Hybrid Banking Customer Experience Specialist
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-07-04
Listing for:
Zopa Bank Limited
Full Time
position Listed on 2026-07-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
Zopa Bank Limited is looking for a Customer Service Specialist in Manchester who is customer-centric and a strong team player. In this hybrid role, you will be working in the office three days a week and have the option to work abroad for up to 120 days annually.
Your responsibilities include answering customer queries via phone, chat, and email while ensuring an exceptional customer service experience. The ideal candidate will have experience in financial services, excellent communication skills, and a commitment to high accuracy and customer satisfaction.
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