Strategic Customer Success Specialist — Hybrid
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-07-07
Listing for:
Informa Group Plc.
Full Time
position Listed on 2026-07-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Informa Group Plc. is hiring for a Customer Service role in the United Kingdom. The position involves managing customer accounts, addressing inquiries through phone and email, and ensuring high customer satisfaction while meeting KPIs.
Ideal candidates will have experience in customer service, strong knowledge of Microsoft Office, and advanced use of SAP and Salesforce. This hybrid role requires on-site reporting at least three times a week with a competitive salary and various benefits.
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