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Graduate Onboarding Specialist
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-07-11
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-11
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
Responsibilities
- Managing a pipeline of new customer onboards from sign-up through to full setup and handover to our Customer Success team
- Running onboarding calls via Google Meet, guiding clients through product setup, training and answering queries
- Getting clients confident and excited about using Spectre’s suite of products
- Working collaboratively with the wider team to evolve and improve the onboarding process
- Proven customer-facing experience - whether that’s retail, hospitality, or something else where you’ve built rapport with people
- Clear, confident communicator, both written and verbal
- Organised and process-oriented - managing a pipeline of onboards simultaneously
- Genuine curiosity about software and the tech space
- Self-starter with ambition and drive
- High-energy and enthusiastic - getting customers excited about using products!
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