SaaS Customer Success Lead — Onboarding & Growth
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-07-13
Listing for:
The Growth Consultants
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Technical Support, Bilingual
Job Description & How to Apply Below
The Growth Consultants is seeking a Customer Success Executive to be the first point of contact for clients, providing onboarding, training, and guidance to maximise value from the platform. You will drive product adoption, support retention, and help clients achieve their goals.
You will deliver tailored onboarding sessions, provide responsive support via helpdesk, phone, and email, and collaborate with internal teams to enhance the customer experience in a fast-paced SaaS environment.
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