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Trainee Adviser — Path to Specialist Adviser

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Citizens Advice
Apprenticeship/Internship position
Listed on 2026-07-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 31760 GBP Yearly GBP 31760.00 YEAR
Job Description & How to Apply Below
Position: Trainee Money Adviser — Path to Specialist Money Adviser

Citizens Advice in Manchester is seeking a compassionate Trainee Money Adviser to help clients navigate debt and cost-of-living challenges. You will deliver money advice via telephone and digital channels and progress to Specialist Money Adviser within 12–18 months, with a salary rise to £31,760 on successful progression.

The role requires at least 6 months of customer service in a regulated environment, the ability to work independently and as part of a team, and strong active listening and

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