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Empathetic Health Insurance Member Care Advisor
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-07-15
Listing for:
Vitality
Full Time
position Listed on 2026-07-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Vitality is seeking a Customer Service Advisor for its Member Care team. The role involves handling inbound calls from members during health-related concerns, providing guidance and compassionate support, and guiding customers from inquiry through to diagnosis and treatment planning.
You will work in a hybrid model after probation, with 2 days in the office and 3 days ideal candidate demonstrates empathy, strong communication, and the ability to navigate multiple systems to resolve
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