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Italian B2B Customer Success & Support Agent

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: DELIVEROO
Full Time position
Listed on 2026-07-23
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 27700 GBP Yearly GBP 27700.00 YEAR
Job Description & How to Apply Below

Deliveroo is hiring a Customer Service Agent (Italian Speaking) in Manchester. The role is hybrid (3 days in-office), 40 hours per week with rotational shifts including weekends and public holidays (09:00 - 19:00).

Start date 6 July 2026. Base salary £27,700 plus quarterly bonus; strong emphasis on merchant support across Italy You will handle inbound inquiries from restaurant and grocery partners, resolving complex issues while maintaining high CSAT and driving merchant success.

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