Education Renewals Specialist — Customer Success
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-08-15
Listing for:
IRIS Software Group
Full Time
position Listed on 2026-08-15
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, HelpDesk/Support, Account Manager, Bilingual
Job Description & How to Apply Below
IRIS Software Group is seeking a Customer Renewals Advisor to manage a portfolio of education customers and drive renewal success. You will Renewals will be handled with a focus on retention, accuracy, and strong customer service across phone, email, and Teams.
You will collaborate with Sales and Customer Success Managers and stay informed about IRIS products and the education sector to deliver the best options for customers. A proactive, detail-oriented approach is essential.
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