Resident Services Advisor – Council Call Centre
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-08-17
Listing for:
Allscreens Nationwide Ltd
Full Time
position Listed on 2026-08-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
BBS Recruitment is seeking an experienced Call Centre Advisor for a client based in Islington. You will join a busy contact centre delivering high-quality customer service to residents and act as the first point of contact.
You will handle calls about council services, housing, and repairs, log enquiries in the CRM, escalate complex issues, support vulnerable residents with empathy, and strive to meet personal and team targets in a fast-paced environment.
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