Customer Success Associate — AI-Driven Risk Solutions
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-08-19
Listing for:
Moody's Investors Service
Full Time
position Listed on 2026-08-19
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Moody's Investors Service is seeking a Customer Success/Account Manager to own the customer journey from onboarding to retention. You will serve as a trusted advisor, sharing best practices, and coordinating scalable client communications and campaigns to maximise value.
You will lead engagements, train customers, monitor usage, and collaborate with cross-functional teams to improve processes and drive efficiency. Travel up to 25% may be required.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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