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Senior Customer Success Strategist — Risk & AI Enablement

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Moody's Investors Service
Full Time position
Listed on 2026-08-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 45000 - 65000 GBP Yearly GBP 45000.00 65000.00 YEAR
Job Description & How to Apply Below

Moody's Investors Service is seeking a Customer Success professional to manage the lifecycle of client relationships, drive adoption and retention, and act as a trusted advisor with access to training resources and webinars. You will collaborate across teams to deliver customer-centric solutions and monitor usage and outcomes for ongoing optimization.

The role emphasizes cross-functional collaboration, growth opportunities, and a willingness to travel up to 25% to meet client needs, leveraging a

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Position Requirements
10+ Years work experience
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