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German-Speaking Customer Success Associate – Drive Adoption

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Moody's Investors Service
Full Time position
Listed on 2026-08-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 38000 - 56000 GBP Yearly GBP 38000.00 56000.00 YEAR
Job Description & How to Apply Below

Moody's Investors Service is seeking a Customer Success professional in Manchester to drive customer adoption, health and retention across the lifecycle. You will act as a trusted advisor, sharing best practices, and coordinating trainings and resources for clients.

You will lead cross-functional engagements, maintain product knowledge, and collaborate with teams to optimize client outcomes. Willingness to travel up to 25% and fluency in English and German are essential.

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Position Requirements
10+ Years work experience
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