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Events Visitor Team Lead - Guest Experience
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-08-30
Listing for:
Factory International
Full Time
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Event Management & Planning, Customer Service Rep
Job Description & How to Apply Below
Factory International is seeking a Visitor Team Supervisor for Aviva Studios in Manchester. You will lead the Visitor Team, briefing hosts and volunteers, supporting operations during shifts, and escalating issues to the Venue Duty Manager to ensure a safe, welcoming environment.
You will coordinate briefings, manage crowd movements, and supervise visitor-facing functions such as retail and reception, while championing Equality, Diversity, Inclusion and Accessibility across all activities.
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