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Field Customer Solutions Specialist - North West

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: DeterTech Holdings Limited
Full Time position
Listed on 2026-09-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Technical Support
Salary/Wage Range or Industry Benchmark: 33000 - 38000 GBP Yearly GBP 33000.00 38000.00 YEAR
Job Description & How to Apply Below

Deter Tech Holdings Limited in Manchester is seeking a Customer Solutions Specialist to deliver a superior customer experience. You will conduct detailed site surveys and post-incident assessments to understand and respond to customer needs, ensuring solutions are fit for purpose and service quality remains high.

As the primary customer contact, you will build trust, manage issues, and coordinate with Sales, Customer Success, Engineers and ARC teams to ensure smooth handovers from survey to

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