EU Export Operator

About Us

At SEKO, expert logistics and supply chain management is what we do. We deliver award-winning Ecommerce Solutions, Value-Added Freight Forwarding and specialist White Glove Services- empowering our clients with the tools to achieve remarkable growth across borders.

To ensure we retain our position at the forefront of this exciting and rapidly developing industry, we want to find new people to work with us, who want to share in the future success of the business. We’re always looking for ambitious, dedicated, and problem-solving individuals to join us in providing game-changing solutions for our clients.

Job Purpose:

The purpose of this role is to actively support the continued growth and success of SEKO Logistics through a commitment to achieving our strategic goals.

Meeting and exceeding the client expectations and actively support the

Operations Department with the smooth running of key accounts and client development through a committed approach to customer service, pro- active communication and relationship building with all customers, suppliers, colleagues and overseas offices.

Effective time management and commitment to looking for new opportunities for growth and development from our existing customer base.

Teamwork is imperative and customer needs, are paramount.

Key responsibilities:

• Proactively support all aspects of the Export Team by handling Key Accounts and the day to day requirements for clients
• Understand and comply with Standard Operating Procedures set out in line with customer requirements
• Customs Procedures - Assist the team in ensuring correct customs procedures are being used and followed
• Liaise with agents / suppliers as necessary
• Manage Air / Road / Sea Export operations from start to finish
• Adopt good Commercial awareness
• Timely and accurate invoicing and administrative tasks
• Clear, effective communication

Skills and qualifications:

• Specialised knowledge – operational freight forwarding
• Skills – customer service / customer facing service skills
• Abilities – computer literate, word, excel, outlook, well organised
• Knowledge of UK Multimodal Export and customs procedures
• Hands on approach-positive attitude
• Ability to think on your feet
• Ability to prioritise workloads
• Good attention to detail
• Team Player
• Good Geographical knowledge

Details

• Permanent
• 37.5 hours per week
• Monday – Friday, 9am – 17:30pm

Compensation and benefits:

• Pension scheme (5% employee, 3% employer contributions)
• Referral scheme up to £1000
• Death in service (4x salary)
• Private healthcare after 6 months service
• 25 days annual leave + bank holidays with an extra day after 5,8-, and 10-years’ and 20-years' service
• Employee assistance programme
• Retailer discounts
• and many more!