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Customer Support Specialist - Transport
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-09-03
Listing for:
TfGM Greater Manchester (Piccadilly Place)
Part Time
position Listed on 2026-09-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support
Job Description & How to Apply Below
Transport for Greater Manchester (TfGM) in Greater Manchester is seeking Customer Support Officers to join our Customer Contact Centre and serve as the first point of contact for customers and stakeholders. You’ll handle a wide range of enquiries by phone and in writing, including travel passes, Local Link reservations, and Bee Network queries, offering journey planning advice.
You’ll work a flexible rota between 7am and 8pm on weekdays and 8am to 8pm on weekends, with a 12.5% shift allowance.
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