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Senior Customer Success Lead — AI & Risk Adoption

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: PassFort
Full Time position
Listed on 2026-09-03
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 45000 - 65000 GBP Yearly GBP 45000.00 65000.00 YEAR
Job Description & How to Apply Below

Moody’s is seeking a results-focused customer engagement professional in the United Kingdom to drive adoption, retention and overall customer success. You will act as a trusted advisor, sharing industry best practices and resources through training, webinars, and events.

The role involves leading engagements, onboarding, and strategic sessions while collaborating with KYC and Data Apps teams to optimize client outcomes. Travel up to 25% may be required.

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Position Requirements
10+ Years work experience
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