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Customer Experience Specialist — Empathy-Driven
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-09-03
Listing for:
Motability Operations Ltd
Full Time
position Listed on 2026-09-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Motability Operations Ltd. is seeking a Customer Experience Specialist to support customers during important moments in their lives. You’ll listen, understand each customer’s situation, and make decisions that deliver the right outcome.
Some conversations will be straightforward, others won’t, demanding resilience and empathy. You’ll regularly engage with customers facing frustration, anxiety, or challenging circumstances while maintaining professionalism and confidence to challenge when
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