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Inbound Retention Specialist – Customer Care & Growth
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-09-04
Listing for:
The Work Shop Resourcing Ltd
Full Time
position Listed on 2026-09-04
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Customer Service Rep
Job Description & How to Apply Below
The Work Shop Resourcing Ltd is recruiting for a Retention Advisor with a fast-paced, supportive team. You will handle inbound calls from customers considering cancellation, understand reasons and present retention options to protect memberships.
Working 37.5 hours weekly (Mon-Fri, 9am-6pm) in the UK, you will explain benefits and terms, update customer records, and strive to hit retention targets while delivering first-class service. Training and progression opportunities available.
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