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Digital Banking Concierge & Fraud Awareness Specialist

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: HSBC
Full Time position
Listed on 2026-09-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 27200 GBP Yearly GBP 27200.00 YEAR
Job Description & How to Apply Below

HSBC is seeking a Customer Service Consultant to join our Branch Customer Service Team, educating customers on digital platforms and providing a high standard of service. You will help protect customers from fraud and support those with complex needs, ensuring financial inclusion for all.

We offer comprehensive training, a starting salary of £27,200 for 35 hours per week, and a discretionary annual bonus. Typical hours are Mon-Fri 09:00–17:00 with Sat 09:00–13:30.

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