Czech Speaking Agent Hospitality

Czech-Speaking Customer Service Representative - Hospitality Sector

Location:
Athens, Greece | Relocation Support | Remote Opportunity After Training

Are you a fluent Czech speaker interested in joining an international company within the hospitality and travel sector while starting a new experience in Greece?

We are looking for a Czech-Speaking Customer Service Representative to join an international team in Athens. This is an excellent opportunity for candidates who enjoy helping customers, solving problems and working in a multicultural environment.

The initial training period takes place onsite in Athens
. Once training has been successfully completed, there is the opportunity to work remotely from anywhere within Greece
, offering greater flexibility while remaining part of an international team.

As a Customer Service Representative, you will support Czech-speaking customers and partners within the hospitality sector, assisting them with their enquiries and providing a high-quality customer experience.

Your responsibilities will include:

• Providing professional customer support in Czech
• Assisting customers with enquiries related to reservations, services and general account matters
• Identifying issues and providing appropriate solutions
• Ensuring a positive and professional customer experience
• Accurately recording relevant information and following internal procedures
• Collaborating with colleagues and other departments when additional support is required

• English at B2 level or higher
• Strong communication and interpersonal skills
• Customer-oriented and solution-focused approach
• Good computer skills and ability to learn new systems
• Ability to work effectively in an international and multicultural environment
• Previous customer service or hospitality experience is an advantage, but not necessarily required
• Willingness to relocate to Greece and attend the initial training onsite in Athens

• Relocation support to Greece
• Paid professional training
• Initial training onsite in Athens
• Opportunity to work remotely from anywhere in Greece after successful completion of training
• Competitive salary package
• Performance-related bonuses and additional benefits
• International and multicultural working environment
• Continuous training and professional development opportunities
• Opportunity to build experience within a major international hospitality project

If you are a Czech speaker looking for an international career opportunity and would like to combine professional development with life in Greece, we would be happy to hear from you.