French and German Speaking Customer Service Advisor

French & German-Speaking Customer Service Advisor, Manchester City Based.
Monday to Friday, 36.5 hours per week – with an early Friday Finish.
£30,000.00 - £32,000.00 DOE
Responsibilities as French & German-Speaking Customer Service Advisor

· Manage incoming calls and emails from French and German-speaking customers and Sales Managers

· Respond to website and inbox queries professionally and efficiently

· Process orders from French and German-speaking countries

· Support order processing for other markets during busy periods

· Book pallets and parcels via courier systems when required

· Collaborate with internal departments on occasional tasks and projects
Essentials as French & German-Speaking Customer Service Advisor

· Minimum 3 years’ experience in an Export/ Customer Service role, with familiarity exporting products

· Fluent in both French and German (written and spoken)

· Excellent time management and communication skills

· Working knowledge of Dynamics 365, CRM systems, or SAP will prove a strong advantage

* Excellent Company Benefits package including competitive holiday allowance, product discounts and free onsite parking
* If you are interested in this role as a French & German-Speaking Customer Service Advisor please apply now!
Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.
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