Building Host
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-10-09
Listing for:
Time Recruitment Solutions Ltd
Full Time
position Listed on 2026-10-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Management, Bilingual
Job Description & How to Apply Below
MAIN JOB PURPOSE
Responsible for ensuring a welcoming and productive environment for clients and guests. This role involves front-of-house duties, community engagement, and operational support to ensure the smooth running of the workspace.
KEY TASKS-DAY to DAY Front Desk Support:
o Greet and assist clients and visitors to the building, creating a warm and professional atmosphere.
o Handle client inquiries, resolve issues, and provide general support.
o Manage non-technical queries from customers regarding the space. Community Engagement & Events:
o Foster a sense of community by building positive rapport with clients and visitors.
o Plan and assist with networking events, workshops, and social gatherings.
o Source of information for the local area and location-related questions. Operations & Space Management:
o Ensure the coworking space is clean, organized, and well-maintained.
o Monitor supplies, reorder stock, and liaise with the operational team over technical difficulties that need reporting to vendors.
o Assist with room bookings, desk allocations and checking customers in and out of the space.
o To aid in the adherence to on-site rules and terms and conditions of the site in person, and report back on any infringements by customers.
o Fire marshal in case of emergency for Orbit Spaces customers. Sales & Membership Growth:
o Conduct tours for prospective members and explain membership options.
o Assist with onboarding new members, ensuring a smooth transition into the space.
o Support marketing efforts by promoting services and events within the space and encouraging member participation.
o Engage with Members seeking to upgrade or service notice on their membership to encourage customer retention.
Key personal skills:
0 Communication
0 Empathy
0 Reliability
0 Multitasking
0 Social skills
0 Organization
0 Technical skills
0 Resistance to stress
0 Visitor management
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