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Global VP, Client Success AI-Driven

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Academic Key
Full Time position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 120000 - 180000 GBP Yearly GBP 120000.00 180000.00 YEAR
Job Description & How to Apply Below

Paymentology is seeking a VP Client Success & Experience to lead and transform the global post-onboarding client organization, unifying Customer Support and Client Success Operations. You will drive adoption, retention, and operational excellence while partnering with Account Management and serving as the key product partner for clients.

The role demands strategic leadership in payments/fintech with a data-driven, AI-enabled approach to client experience and measurable outcomes at scale.

This posting is for the Global VP, Client Success & Experience (AI-Driven) role at Academic Key, based in United Kingdom.

Join Academic Key and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

We are looking to fill the Global VP, Client Success & Experience (AI-Driven) position at Academic Key in United Kingdom.

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