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Customer Success Associate: Strategy & Retention

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Hackajob Ltd
Full Time position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
  • Business
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 42000 - 64000 GBP Yearly GBP 42000.00 64000.00 YEAR
Job Description & How to Apply Below

Moody's Corporation is seeking a Customer Success professional to drive overarching customer success and retention from onboarding to renewal. You will host training sessions, share best practices, and partner with internal teams to scale engagement for customers in regulated finance clients.

The role requires strong English and German communication skills and a proactive, collaborative mindset in a Manchester-based team. Travel up to 25% may be involved as needed.

We would love to welcome a new Customer Success Associate:
Strategy & Retention to our organisation in Manchester, England, United Kingdom.

All applications are reviewed carefully by our team.

The position is based in Manchester, England, United Kingdom.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 42.000 - 64.000.

We aim to respond to suitable candidates as soon as possible.

Position Requirements
10+ Years work experience
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