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FM Helpdesk Coordinator: Customer Success & Ops

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Johnson Controls, Inc.
Full Time position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Success Management, Customer Service Rep, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 24000 - 32000 GBP Yearly GBP 24000.00 32000.00 YEAR
Job Description & How to Apply Below

Johnson Controls is seeking a proactive Facilities Management Helpdesk Coordinator to be the central point of contact for our strategic FM partnerships. You will manage inquiries across phone, email and digital channels, troubleshoot service issues, and help sustain high customer satisfaction.

Joining a friendly, supportive team, you will drive KPI performance, support daily routines and contribute to continuous service improvements, with hybrid working and opportunities for career development.

We have an opening for a FM Helpdesk Coordinator:
Customer Success & Ops in Manchester, England, United Kingdom within Management & Operations, Sales.

Join us at Johnson Controls, Inc. as our next FM Helpdesk Coordinator:
Customer Success & Ops in Manchester, England, United Kingdom.

We are currently recruiting a FM Helpdesk Coordinator:
Customer Success & Ops for our team in Manchester, England, United Kingdom.

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