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Customer Success & Performance Coach

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: IRIS Software Group
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 70000 - 90000 GBP Yearly GBP 70000.00 90000.00 YEAR
Job Description & How to Apply Below

IRIS Software Group in Manchester invites a Performance Lead to drive coaching and enablement across Customer Success and Renewals, helping teams move from ticket-based work to proactive, outcome-led engagement.

You’ll partner with managers and Learning & Development to translate performance insights into practical actions, support new starters, and reinforce consistent standards.

This hands-on role rewards practical impact and close collaboration with frontline teams.

This position is for the Customer Success & Renewals Performance Coach role at IRIS Software Group.

We are currently recruiting a Customer Success & Renewals Performance Coach for our team in Manchester, England, United Kingdom.

This is a great position to take on the Customer Success & Renewals Performance Coach role at IRIS Software Group.

As a Customer Success & Renewals Performance Coach, you will play an important part at IRIS Software Group in Manchester, England, United Kingdom.

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