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Strategic Field Dispatcher & Customer Success Lead

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Johnson Controls, Inc.
Full Time position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 26000 - 38000 GBP Yearly GBP 26000.00 38000.00 YEAR
Job Description & How to Apply Below

Johnson Controls is seeking a proactive B2B Dispatcher to coordinate field engineers and ensure timely service delivery for customers in the UK. You will dispatch engineers by location and skill, manage scheduling, and provide customers with regular updates while building strong relationships with engineers and internal teams.

You will monitor performance, enforce routing processes, and offer feedback for continuous improvement, contributing to high customer satisfaction and efficient field

We are looking to fill the Strategic Field Dispatcher & Customer Success Lead position at Johnson Controls, Inc. in Manchester, England, United Kingdom.

This is a genuine role to take on the Strategic Field Dispatcher & Customer Success Lead role at Johnson Controls, Inc.

As a Strategic Field Dispatcher & Customer Success Lead, you will play an important part at Johnson Controls, Inc. in Manchester, England, United Kingdom.

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