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Facilities FM Helpdesk Coordinator - Customer Ops Champion

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Johnson Controls
Full Time position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Customer Success Management, Bilingual
Salary/Wage Range or Industry Benchmark: 26000 - 32000 GBP Yearly GBP 26000.00 32000.00 YEAR
Job Description & How to Apply Below

Johnson Controls, a global leader in building technologies, is seeking a proactive Customer Services professional to join our Facilities Management Helpdesk as a Coordinator in Manchester. You will be the central point of contact for our strategic FM partnerships and help drive service excellence.

You will handle enquiries via phone, email, and digital channels, address complaints at first contact or escalate appropriately, and collaborate with internal teams to resolve issues while monitoring

We are looking to fill the Facilities FM Helpdesk Coordinator
- Customer Ops Champion position at Johnson Controls in Manchester, England, United Kingdom.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Facilities FM Helpdesk Coordinator
- Customer Ops Champion role in the description above.

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