Customer Success Performance Coach
Listed on 2026-10-10
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Customer Service/HelpDesk
Customer Success Management
IRIS Software Group is seeking a Performance Lead to coach Customer Success and Renewals teams, shifting from reactive ticket handling to proactive, outcome-led conversations. You’ll work closely with managers and Learning & Development to make performance improvement practical and consistent.
This hands-on role focuses on building confidence, adoption, retention and renewal through practical coaching, data-driven insights, and sharing best practices across the teams.
This role, Customer Success Performance Coach at IRIS Software Group, could be your next move.
The advertised compensation is 65.000 - 95.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Customer Success Performance Coach role in the description above.
We appreciate your interest in this position.
Join IRIS Software Group and contribute to our ongoing work.
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