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Customer Service Leader — Quality, Coaching & Growth

Job in Salford, Manchester, Greater Manchester, M9, England, UK
Listing for: VUE group
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Bilingual, Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 25000 - 32000 GBP Yearly GBP 25000.00 32000.00 YEAR
Job Description & How to Apply Below

VUE group is seeking a Customer Service Team Leader in Salford for a fixed-term, full-time role (37.5 hours, Mon-Fri) based in our Salford office. You will lead the customer service team, ensuring high-quality service and strong customer relationships across resolver groups and tickets.

The role focuses on monitoring and improving service performance, training the team, and coordinating with internal stakeholders to achieve KPIs and continuous improvement across processes.

This role, Customer Service Leader — Quality, Coaching & Growth at VUE group, could be your next move.

This is a genuine opportunity to take on the Customer Service Leader — Quality, Coaching & Growth role at VUE group.

As a Customer Service Leader — Quality, Coaching & Growth, you will play an important part at VUE group in Salford, England, United Kingdom.

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