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Customer Success Associate: AI-Driven & Global Engagement

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Moody's Investors Service
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 30000 - 52000 GBP Yearly GBP 30000.00 52000.00 YEAR
Job Description & How to Apply Below

Moody's Investors Service in Manchester is seeking a customer success professional with 2+ years of experience to drive adoption, retention, and overall customer satisfaction across the lifecycle. You will act as a trusted advisor, share best practices, and lead scalable engagements such as webinars and training sessions.

The role requires strong communication in English and French, a solid understanding of business concepts, and the ability to collaborate across teams.

Are you ready to take on the Customer Success Associate: AI-Driven Growth & Global Engagement role at Moody's Investors Service?

We would love to welcome a new Customer Success Associate: AI-Driven Growth & Global Engagement to our organisation in Manchester, England, United Kingdom.

For the Customer Success Associate: AI-Driven Growth & Global Engagement position at Moody's Investors Service, we are reviewing applications now.

Position Requirements
10+ Years work experience
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