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Senior Customer Success Strategist

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Kong
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
  • Business
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 70000 - 110000 GBP Yearly GBP 70000.00 110000.00 YEAR
Job Description & How to Apply Below

Kong is seeking a Staff Customer Success Manager to set the standard for excellence in our CS organization. You will drive adoption, expansion, and risk mitigation through strategic post-sales processes and executive-minded communication.

You will map complex organizations, leverage partner ecosystems, and use tools like Tableau, SFDC, Clari, and Hex to monitor health and derive actionable insights. This role emphasizes value realization and renewals across diverse teams.

The Senior Customer Success Strategist role at Kong is now open for applications in England, United Kingdom.

For the Senior Customer Success Strategist position at Kong, we are reviewing applications now.

Step into the Senior Customer Success Strategist role at Kong in England, United Kingdom and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

Position Requirements
10+ Years work experience
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