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Customer Service Team Leader — Drive Excellence

Job in Sale, Manchester, Greater Manchester, M9, England, UK
Listing for: Irwell Valley Homes
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management
Salary/Wage Range or Industry Benchmark: 45000 - 46000 GBP Yearly GBP 45000.00 46000.00 YEAR
Job Description & How to Apply Below

Irwell Valley Homes is seeking a Customer Service Team Leader in Sale, Manchester, to lead, coach and develop a high‑performing customer service team across contact channels. The role is permanent, full time (39 hours per week) with hours 8am–5pm, and flexibility to support service delivery.

You will drive performance through coaching, QA and data analysis, handle escalated enquiries, and implement service improvements to deliver outstanding customer experiences.

Consider building your career as a Dynamic Customer Service Team Leader — Drive Excellence at Irwell Valley Homes.

We are seeking a motivated Dynamic Customer Service Team Leader — Drive Excellence to join Irwell Valley Homes in Sale, England, United Kingdom.

The Dynamic Customer Service Team Leader — Drive Excellence position in the Management & Operations, Sales field is open for applications.

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