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Customer Support & Retention Specialist

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Housr
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management
Salary/Wage Range or Industry Benchmark: 25000 - 34000 GBP Yearly GBP 25000.00 34000.00 YEAR
Job Description & How to Apply Below

Housr is seeking a Customer Support & Retention Representative in Manchester to be the heartbeat of our customer operations. You will help students find homes and manage their Housr utility packages, delivering a warm, proactive service across email, chat and phone.

You will own cancellation and retention efforts, turning objections into opportunities to save accounts, while working with stakeholders to resolve complex queries.

The Customer Support & Retention Specialist position in the Management & Operations, Sales field is open for applications.

Consider building your career as a Customer Support & Retention Specialist at Housr.

We have an opening for a Customer Support & Retention Specialist in Manchester, England, United Kingdom within Management & Operations, Sales.

This role, Customer Support & Retention Specialist at Housr, could be your next opportunity.

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