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Customer Experience & Feedback Specialist

Job in Salford, Manchester, Greater Manchester, M9, England, UK
Listing for: AJ Bell
Full Time position
Listed on 2026-10-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Banking & Finance, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 28662 GBP Yearly GBP 28662.00 YEAR
Job Description & How to Apply Below

AJ Bell ensures exceptional consumer outcomes by engaging customers through outbound calls, gathering feedback, and sharing insights with management and the Product team to drive continual improvement.

The role supports collecting feedback across channels, presenting actionable insights, and assisting different teams to maintain a high-quality customer experience. It operates on a hybrid model with a starting salary of £28,662.

This posting is for the Customer Experience & Feedback Specialist role at AJ Bell, based in Salford, England, United Kingdom.

We appreciate your interest in this position.

Join AJ Bell and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

We are looking to fill the Customer Experience & Feedback Specialist position at AJ Bell in Salford, England, United Kingdom.

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