Customer Service Advisor
Job in
Cheadle Hulme, Manchester, Greater Manchester, M9, England, UK
Listed on 2026-10-12
Listing for:
Forrest Recruitment
Full Time
position Listed on 2026-10-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Customer Service Advisor
- Permanent
- Stockport - up to £28,000 DOE
We are seeking a dedicated and experienced Customer Service Advisor to join our client on a full time permanent basis. This role will see you working as part of a small team and ensuring excellent customer service is provided to their clients.
Duties include:
* Answering customer and client enquiries via telephone and email
* Resolving customer complaints in a timely manner
* Actively working to targets and upselling products
* Supporting customers on live chat
* Calling previous business, to enquire about new products avilable to them
* Keeping record of customer interactions
* Proactively follow up on quotations and enquiries
* Processing customer orders and returns
* Collaborate with other departments to ensure a seamless customer experience
The successful candidate will have experience working in a target driven role, confident making out bound calls and building strong relationships. This is an exciting opportunity to join a successful and well known business, working as part of a close knit team.
Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted
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