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Hybrid Senior Customer Success & Programme Lead

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Pearson
Full Time position
Listed on 2026-10-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 45000 - 60000 GBP Yearly GBP 45000.00 60000.00 YEAR
Job Description & How to Apply Below

Pearson is seeking an Advanced Specialist, Customer Success to join its Professional Assessment organisation on a 12-month limited-term basis. You will manage a small portfolio of complex client programmes and act as a credible day-to-day partner to senior stakeholders.

You will plan carefully for key testing periods, support clients through live delivery, respond to changing requirements, and ensure effective follow-up before the next cycle begins.

We are seeking a motivated Hybrid Senior Customer Success & Programme Lead to join Pearson in Manchester, England, United Kingdom.

The following role is for a Hybrid Senior Customer Success & Programme Lead with Pearson.

Our group is growing, and we are hiring a Hybrid Senior Customer Success & Programme Lead in Manchester, England, United Kingdom.

This role is for the Hybrid Senior Customer Success & Programme Lead role at Pearson.

Position Requirements
10+ Years work experience
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