Customer Care Lead - Scale -Impact Hub
Listed on 2026-10-16
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Customer Service/HelpDesk
Customer Success Management, Customer Service Rep, Client Relationship Management, HelpDesk/Support
Prima is expanding its Customer Care operations in Manchester. As Customer Care Lead you will combine day-to-day people leadership with hands-on operational management to ensure our team delivers high-quality service while meeting core performance standards.
You will drive quality standards, coach team members through complex escalations, and foster a collaborative, high-trust culture that supports our growing UK customer base.
Are you ready to take on the Customer Care Lead
- Scale a High-Impact Hub role at helloprima?
We have an opening for a Customer Care Lead
- Scale a High-Impact Hub in Manchester, England, United Kingdom within Management & Operations, Sales.
This role, Customer Care Lead
- Scale a High-Impact Hub at helloprima, could be your next career step.
We would love to welcome a new Customer Care Lead
- Scale a High-Impact Hub to our organisation in Manchester, England, United Kingdom.
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