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Inbound Banking Support Advisor

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Co-operative Bank plc
Full Time position
Listed on 2026-10-18
Job specializations:
  • Customer Service/HelpDesk
    Banking & Finance, Bank Customer Service
  • Finance & Banking
    Banking & Finance, Bank Customer Service
Salary/Wage Range or Industry Benchmark: 26000 - 32000 GBP Yearly GBP 26000.00 32000.00 YEAR
Job Description & How to Apply Below

The Co-operative Bank is recruiting a Customer Service Telephone Advisor for Manchester. You will handle high volumes of inbound calls, identify banking needs and guide customers to safe, clear outcomes while upholding our service standards.

You'll learn our systems through thorough training, work in a fast-paced team, and progress toward hybrid working after an initial on-site training period. A strong focus on accuracy, empathy and problem solving is essential.

For the Inbound Banking Support Advisor position at Co-operative Bank plc, we are reviewing applications now.

Step into the Inbound Banking Support Advisor role at Co-operative Bank plc in Manchester, England, United Kingdom and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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