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Customer Care Operations Lead; Hybrid

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Barratt Redrow plc
Full Time position
Listed on 2026-10-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Client Relationship Management, Customer Success Management, CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 42000 - 56000 GBP Yearly GBP 42000.00 56000.00 YEAR
Job Description & How to Apply Below

Barratt Redrow PLC is seeking a Customer Care Office Manager in the United Kingdom. You will oversee the day-to-day operations of the Customer Care office, drive customer satisfaction and ensure issues are resolved promptly in line with BDW standards and KPIs.

Reporting to the Head of Customer Care, you will coordinate with Construction, Commercial, Technical and Sales teams, manage staff, and ensure comprehensive use of IT systems to capture defects and customer contacts.

Our team is growing, and we are hiring a Customer Care Operations Lead (Hybrid) in England, United Kingdom.

As a Customer Care Operations Lead (Hybrid), you will play an important part at Barratt Redrow plc in England, United Kingdom.

We invite applications for the Customer Care Operations Lead (Hybrid) position located in England, United Kingdom.

The following opening is for a Customer Care Operations Lead (Hybrid) with Barratt Redrow plc.

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