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Customer Experience Agent — US Brand Support

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: THG Ingenuity Ltd.
Full Time position
Listed on 2026-10-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Call Center / Support
Salary/Wage Range or Industry Benchmark: 21000 - 26000 GBP Yearly GBP 21000.00 26000.00 YEAR
Job Description & How to Apply Below

THG Ingenuity is seeking a Customer Service Agent to join our team in Manchester. You’ll be the first point of contact for customers, handling inquiries across live chat, phone, email and social media, and resolving order issues with professionalism.

You’ll work on THG Orbit platforms, support multiple brands, and strive for high-quality service while meeting weekly targets in a fast-paced ecommerce environment.

We invite applications for the Customer Experience Agent — US Brand Support position located in Manchester, England, United Kingdom.

This is a great role to take on the Customer Experience Agent — US Brand Support role at THG Ingenuity Ltd.

As a Customer Experience Agent — US Brand Support, you will play an important part at THG Ingenuity Ltd. in Manchester, England, United Kingdom.

The following opportunity is for a Customer Experience Agent — US Brand Support with THG Ingenuity Ltd.

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