Member Experience & Support Advocate
Listed on 2026-10-27
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
British Cycling in Manchester is seeking a Customer Experience Support Advisor to provide friendly, accurate help across channels and keep records up to date.
You will respond to membership, events and volunteering queries, guide customers to products and services, and escalate complex issues when needed.
The role offers a competitive salary with benefits such as cycle-to-work, generous holidays and pension, emphasizing inclusive service and positive customer journeys.
This role, Member Experience & Support Advocate at British Cycling, could be your next career step.
We are currently recruiting a Member Experience & Support Advocate for our team in Manchester, England, United Kingdom.
This is an excellent opportunity to take on the Member Experience & Support Advocate role at British Cycling.
As a Member Experience & Support Advocate, you will play an important part at British Cycling in Manchester, England, United Kingdom.
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