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Hybrid Customer Service Leader | Coach & CX Champion

Job in Stretford, Manchester, Greater Manchester, M9, England, UK
Listing for: Leep Utilities
Full Time position
Listed on 2026-10-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Customer Service Rep, Client Relationship Management, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 30000 - 37000 GBP Yearly GBP 30000.00 37000.00 YEAR
Job Description & How to Apply Below

Leep Utilities is seeking a Customer Service Leader to guide a team of Customer Service Specialists across Manchester in a hybrid setup. You will drive exceptional customer experiences, ensure regulatory compliance and performance against targets, and partner with the Water Customer Operations leadership to implement improvements.

You will coach, schedule, and develop your team, while collaborating with the Continuous Improvement group to identify pain points and increase customer satisfaction.

This posting is for the Hybrid Customer Service Leader | Coach & CX Champion role at Leep Utilities, based in Stretford, England, United Kingdom.

This role, Hybrid Customer Service Leader | Coach & CX Champion at Leep Utilities, could be your next opportunity.

Are you ready to take on the Hybrid Customer Service Leader | Coach & CX Champion role at Leep Utilities?

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