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Facilities Helpdesk Coordinator - FM Operations & Support

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Johnson Controls
Full Time position
Listed on 2026-11-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Administrative/Clerical
Salary/Wage Range or Industry Benchmark: 25000 - 35000 GBP Yearly GBP 25000.00 35000.00 YEAR
Job Description & How to Apply Below

Johnson Controls in Manchester is seeking a proactive Facilities Management Helpdesk Coordinator to be the central point of contact for strategic FM partnerships. You will manage enquiries across phone, email and digital channels, resolve issues, and collaborate with internal teams to keep service moving smoothly.

You will monitor KPIs and SLAs to drive customer satisfaction, support daily routines and contribute to continuous service improvement.

Our organisation is growing, and we are hiring a Facilities Helpdesk Coordinator - FM Operations & Support in Manchester, England, United Kingdom.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Manchester, England, United Kingdom.

This opportunity is part of our work in Sales, IT & Technology.

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