Dental Receptionist

Responsibilities

• Welcoming patients and providing excellent customer service.
• Managing appointments, diaries, patient records and payments.
• Answering telephone and online enquiries.
• Converting enquiries into appointments where appropriate.
• Discussing treatment options, finance and membership plans confidently.
• Maintaining accurate and up-to-date patient records.
• Liaising with clinicians and the wider practice team.
• Supporting the day-to-day running of the reception area.
• Promoting practice services and membership plans.
• Supporting patient engagement and practice marketing initiatives.

• Has previous dental reception experience.
• Has excellent communication and customer service skills.
• Is confident, friendly and professional with patients.
• Is organised and able to work effectively in a busy environment.
• Has good IT skills and is comfortable using dental software.
• Has a proactive approach and enjoys working as part of a team.
• Sales or treatment coordination experience would be advantageous.

With over 30 practices across the North West of England and Northern Ireland, at Smart Dental Care we're never too far away. Both NHS & Private.

Bolton Road Dental Practice, Farnworth, BL4 8DB
, Full-Time Monday to Thursday 0 Hours Per Week, The position is full-time, Monday to Thursday, 40 hours per week, offering the opportunity to become an integral part of our established practice team.

• Competitive salary, depending on experience.
• Full-time, Monday to Thursday, 40 hours per week.
• Ongoing training and development.
• Pension scheme.
• Employee dental benefits.
• Supportive and friendly working environment.
• Long-term career development opportunities.

Smart Dental Care

Providing the highest standards in Dental Care.